Terms of use

The agreement for using 2Prune.

These terms form a binding agreement for customers, authorized users, and assessment participants.

Version 2026-07-12. Effective July 12, 2026.

2Prune, operated by PRUNE PTE. LTD. (UEN: [UEN TO BE INSERTED]). Legal, privacy, and data-protection notices may be sent to hello@2prune.com.

1. Agreement and eligibility

By creating an account, accepting an order, accessing an assessment, or using 2Prune, you agree to these terms and the documents incorporated by reference. If you use 2Prune for an organization, you represent that you can bind it. You must be at least 18 years old or the age of legal majority where you live.

If you do not agree, do not access or use the service.

2. The service and roles

2Prune provides AI fluency assessment software, simulated workspaces, evidence collection, scoring support, and assessment reports. Customers configure and administer assessments and decide how to interpret or use assessment evidence.

2Prune does not make an employment, admissions, credit, insurance, or other legally significant decision. Customers are solely responsible for their decisions, notices, lawful basis, accommodations, human review, and compliance with laws applying to their use of assessment evidence.

3. Accounts and authorized use

You may use 2Prune only through an account or assessment link issued to you and only for its intended purpose. You are responsible for account activity, authorized users, secure credentials, accurate information, and promptly reporting suspected compromise.

Accounts and assessment links are personal and may not be sold, transferred, shared, or used to access another person's information.

4. Assessment integrity

Participants must follow the assessment briefing, including limits on outside assistance, AI tools, research, collaboration, and sharing materials. Do not copy, publish, or distribute confidential assessment content.

2Prune and the customer may invalidate, suspend, investigate, or annotate an assessment where there is evidence of unauthorized assistance, impersonation, interference, security abuse, or a material rules violation.

5. Acceptable use

You must comply with the Acceptable Use Policy. 2Prune may investigate suspected violations and suspend or restrict access when reasonably necessary to protect the service, customers, participants, or third parties.

6. Customer content and licenses

As between 2Prune and the customer, the customer retains its rights in materials, instructions, participant information, submissions, and other content it or its users provide to the service (Customer Content).

The customer grants 2Prune a worldwide, non-exclusive, royalty-free, transferable and sublicensable license during the service relationship, plus any lawful retention period, to host, copy, transmit, format, process, analyze, display, and otherwise use Customer Content as necessary to provide, secure, support, test, and improve the contracted service, comply with law, enforce agreements, and exercise the rights stated in these terms. The customer represents that it has all rights and notices needed to grant this license.

2Prune may generate and use aggregated or de-identified information that cannot reasonably identify a customer or individual for analytics, security, research, benchmarking, model evaluation, and service improvement. 2Prune will not attempt to re-identify that information except to test de-identification or protect the service as permitted by law.

7. 2Prune technology, telemetry, and feedback

2Prune and its licensors own the service, software, assessment framework, interfaces, methods, scoring systems, rubrics, documentation, templates, improvements, and all related intellectual property. Except for the limited right to use the service, no rights are granted to you.

To the extent permitted by law, 2Prune owns service-generated telemetry, operational metadata, derived analytics, generalized learnings, benchmark methodologies, and de-identified statistical outputs. If you provide feedback, you grant 2Prune a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation.

8. AI and third-party services

The service may use AI models and third-party services. Outputs can be incomplete, inaccurate, or unsuitable for a particular purpose. Customers must provide appropriate human review and must not rely on 2Prune as the sole basis for a legally significant decision.

Third-party services may have separate terms. 2Prune is not responsible for third-party products, customer-configured integrations, or content obtained from external sources.

9. Assessment results and challenges

2Prune provides structured assessment evidence and scores based on the configured case, rubric, submission, and available activity signals. Results may contain uncertainty and should be interpreted with score confidence and calibration notes.

2Prune does not guarantee that an assessment is complete, error-free, predictive of future performance, or suitable for a customer's legal or business purpose. Questions about a customer's decision must be directed to that customer. Where law requires, 2Prune will support the customer in responding to access, correction, explanation, objection, or human-review requests.

10. Fees, taxes, and renewals

Commercial fees, billing terms, usage limits, and subscription periods are stated in the applicable order. Unless the order says otherwise, fees are non-cancellable and non-refundable except where law requires. Customers are responsible for applicable taxes other than taxes on 2Prune's net income.

11. Confidentiality

Each party must protect non-public information disclosed by the other using reasonable care and may use it only to perform or receive the service. Confidentiality does not cover information lawfully known without restriction, independently developed, publicly available without breach, or rightfully received from another source.

Required disclosures are permitted where legally compelled, with advance notice where lawful and reasonable cooperation at the disclosing party's expense.

12. Suspension and termination

2Prune may suspend access immediately for non-payment, security risk, unlawful conduct, breach of these terms, harm to the service or others, or where required by law. Either party may terminate as stated in an order or for an uncured material breach after reasonable notice where cure is possible.

On termination, access ends. Terms concerning ownership, licenses needed for retained records, confidentiality, disclaimers, liability, indemnity, disputes, and other provisions intended to survive will remain effective.

13. Disclaimers

To the maximum extent permitted by law, 2Prune is provided on an "as is" and "as available" basis. 2Prune disclaims implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, and results arising from course of dealing or usage.

Nothing in these terms excludes a warranty or remedy that cannot lawfully be excluded.

14. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, business opportunity, anticipated savings, or data, even if advised of the possibility.

2Prune's aggregate liability arising from the service will not exceed the fees paid or payable to 2Prune for the service during the 12 months before the event giving rise to liability. For a participant or free user who paid no fees, the cap is SGD 100.

These limits do not apply where prohibited by law and do not exclude liability for fraud, fraudulent misrepresentation, willful misconduct, or death or personal injury caused by negligence where such liability cannot be excluded. The allocation of risk in this section is an essential basis of the agreement.

15. Indemnity

To the extent permitted by law, customers will defend and indemnify 2Prune and its personnel against third-party claims, losses, penalties, and reasonable costs arising from Customer Content, customer decisions, unlawful or unauthorized assessment use, failure to provide required notices or obtain required rights, or a material breach of these terms. 2Prune will give prompt notice and reasonable cooperation, and the customer may control the defense subject to 2Prune's right to participate and approve any settlement imposing liability or admission on 2Prune.

16. Governing law and disputes

These terms are governed by Singapore law, without regard to conflict-of-law rules. The courts of Singapore have exclusive jurisdiction, and each party submits to those courts. Either party may seek urgent injunctive relief in any court with jurisdiction to protect confidential information, intellectual property, data, or service security.

Mandatory consumer or data-protection rights that apply despite this clause remain unaffected. Before filing a claim, the parties will attempt in good faith for 30 days to resolve the dispute after written notice describing the claim and requested relief.

17. Changes and general terms

2Prune may update these terms. Material changes will be notified through the service, by email, or by another reasonable method and will apply prospectively from the stated effective date. Continued use after that date constitutes acceptance where permitted by law.

You may not assign these terms without 2Prune's consent. 2Prune may assign them in connection with a reorganization, financing, merger, acquisition, asset transfer, or by operation of law. If a provision is unenforceable, it will be modified to the minimum extent needed and the remainder stays effective. Failure to enforce is not a waiver. These terms and applicable orders are the entire agreement for the service and prevail over conflicting purchase-order terms.

18. Contact

For legal notices or questions about these terms, contact 2Prune. Formal notices must identify the sender, relevant account or assessment, and the nature of the notice.